Everything You Need to Know About Online Orders During COVID-19
Through these uncertain times Rip Curl is doing everything we can to ensure that you can order and receive quality surf products in the safety of your own home.
Online orders continue to be shipped daily. Please allow an additional 3-5 days for delivery during this time.In light of restrictions imposed on us all due to COVID-19, Rip Curl is doing everything we can to ensure that you can order and receive quality surf products in the safety of your own home.
As a part of the global surfing community, we have gone to great lengths to keep our online store open and operational throughout this period.
Each order placed is handled with precaution and safety in mind. Our warehouses are operating under advice from the World Health Organisation, including increased access to hand sanitisers and hygiene safeguards. We are working with our delivery partners to ensure timely and safe delivery.
Rip Curl is working hard to keep the stoke of surfing alive. Keep in touch with us through our online and social media platforms and enjoy your gear when it arrives.
Your questions answered:
Are you still shipping online orders?
Yes, there are currently no disruptions to our delivery service, although please allow an additional 3-5 days for delivery. We offer shipping options country-wide. More information on shipping.
Is there a delay in my order?
All online orders are being processed daily by our warehouse. Please allow an additional 3-5 days for delivery.See delivery times.
Are you accepting returns?
Yes, our warehouse is processing returns as normal. Usually 21 days return period applies. See our returns policy.