Shipping & Returns
Delivery
Once your order will be shipped you receive a notification of DHL EXPRESS ON DEMAND DELIVERY (DHL ODD)
Delivered Countries
- For Free : Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Isle of Man, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden.
- Shipping cost 20 CHF for : Switzerland
- Shipping cost 25€ for : Guadeloupe Reunion Island French Guyana Mayotte Martinique Canary Islands
- Shipping cost 20€ for : Jersey Guernesey Andorra Norway
- Shipping cost 10€ for : Balearic Islands
- Shipping cost £5 (for orders under £135) or £10 (for orders over £135) : United Kingdom.
Products will be delivered within a maximum of 10 working days of the Order confirmation sent by the Seller to the Customer.
It is understood that the delivery times may vary, without exceeding the maximum indicated above, according to the delivery method selected by the Customer.
More Information on Shipping
Return
It’s simple and free, you have no document to print. The form and the return label are in your package.
You have a right of withdrawal of 60 working days from receipt of the products to return them without having to justify or pay a penalty.
Important : If your order contains an item relating to a special promotion, makes sure that the value of the processed return respects all the promotion conditions , otherwise the value of the item will be invoiced.
More information on Returns and exchanges