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Wetsuits

Wetsuits

We provide an International Warranty on Rip Curl Wetsuits.

  1. The Warranty
  2. Wetsuit Care
  3. Using Warranty

The Warranty

Our warranties only apply to Wetsuits purchased from authorised Rip Curl retailers (with purchase receipt from an authorised retailer). Without limitation to this, our warranties do not apply to products purchased from non-authorised online retailers, on Ebay or similar auction sites as we have no certainty as to where such products are sourced and how they have been treated.

  • 3 year warranty on all stitching
  • 12 month warranty on materials
  • Accessories (booties, hoodies, gloves) 3 months limited warranty on workmanship and materials



Not covered by warranty:

  • Damage caused by anything other than defects in materials or workmanship.
  • Use in commercial, rental, teaching or instructional programs or activities.
  • Damage caused by extended or excessive exposure to sunlight, improper handling or storage, or failure to follow instruction provided with this product.
  • This product when classified as being second-hand or it is being sold as a product with existing defects.
  • Normal wear and tear, including scratches and fading.
  • Wetsuits repaired by other repair service.

To ensure you're covered by the best guarantee in the business, please make sure you keep your proof of purchase in a safe place.

Wetsuit Care

  • Sun and UV rays damage neoprene. Ensure you hang your wetsuit in the shade to dry.
  • After every surf, rinse your wetsuit and zip in fresh water.
  • Do not let your overalls dry on the hanger so as not to damage the neoprene at the shoulders. 

Using Warranty

To have your wetsuit repaired or assessed:

  1. Please send it registered post to your Rip Curl store, or to the Wetsuit Repairs (see the list below) or go back to your local Rip Curl dealer, they'll send your suit to a Rip Curl service centre
  2. Include all of your contact details, importantly both phone and email address.
  3. A brief description about what you would like looked at.
  4. A copy of the proof of purchase and any previous job numbers if its been repaired before.
  5. When returning a wetsuit, please pack appropriately to prevent damage. Returning in the initial delivery box is the best option - don't scrunch it up, roll it up if you have to!
  6. Your wetsuit will be returned to you as quickly as possible free of charge (if covered under warranty).

UK 

Bodyline Wetsuits

1 Bownder Marhaus, Tregunnel Way, Newquay TR7 1DP, United Kingdom
+44 (0) 1 637 851 523
9:00am to 5:00 pm Mon-Fri
[email protected]

Portugal

Neo Solutions

Av. Monsenhor Bastos, 73, 2520 - 206 Peniche, Portugal
+351 964 333 742
9:00am to 5:00 pm Mon-Fri
[email protected]

All Other Countries

Rip Curl Europe

407 av. de la Tuilerie, 40150 Soorts-Hossegor
+33 (0) 5 58 41 78 00
(+33 (0) 5 58 41 78 09
9:00am to 5:00 pm Mon-Fri
[email protected]

 

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