• Language
  •   
  •  My Account
  •  Wishlist
  •  My Cart

Returns

Returns

How to return one or several items(s)?

It’s simple and free, you have no document to print. The form and the return label are in your package.

You have a right of withdrawal of 14 working days from receipt of the products to return them without having to justify or pay a penalty.

 

Return your package in 4 steps:

1. Fill in the form of return included in your package

Fill the form included in your package by striking the item(s) not returned and mention the reason of your return.

picto


2. Prepare your package

Put the item back in a carefully closed package. Then stick the return label on the package over the shipping label. If you have lost your label, contact our customer service to get a new one.

picto


3. Send you package back

Thanks to DHL Express, schedule a pickup at the date and location you want.
- Call DHL only at the number below.
- Provide the 10-digit WAYBILL tracking number on the return label
- Communicate the account number RIP CURL n ° 966 29 31 20
Shipping costs are supported by Rip Curl so you have nothing to pay: it's simple and free.

picto
Austria 0043 732 37 36 7400
Belgium +32 2 588 01 30
Denmark 70 345 345
France 0825 10 00 80
Finland +358 (0)30 45 346
Germany 0049 1806 345 300
Greece +30 21 0989 0000
Ireland 1890 725 725
Isle of Man 01624 661122
Italy 199.199.345
Luxembourg +352 35 09 09
Netherlands +31 (0) 88 - 0552 000
Portugal +351 707 505 606
Spain +34 902 12 24 24 
Sweden 0771-400 345 
United Kingdom +44 844 248 0844
Guadeloupe +590 590 26 77 39
Reunion Island +262 262 48 43 80
French Guyana +594 594 35 51 72
Mayotte +262 26 9611404
Martinique +596 596 50 41 41
Canary Islands 902122424
Jersey +44 (0) 1534 743350
Guernesey +44 (0) 1481 235809
Andorra 902 12 24 24
Norway +47 21 00 22 00
Switzerland 0848 711 711
picto

To check the status of your return:
Go to DHL website by clicking here. Enter your 10-digit WAYBILL tracking number, which is on the return label.

.

4. You are refunded!

Upon receipt of the package in our warehouse and after confirmation of the status of the product(s), we will refund the amount billed to the account used to pay the order, within 14 working days. Rip Curl reserves the right to accept or refuse returned products that do not meet the defined requirements, or that will be considered not eligible for return service (CGV : Art.9 c).

picto

Any question ?

Contact us at +33 (0)9 69 39 40 69 or by email customerservice@ripcurl-europe.com

*You have to pay your return if you live in the followings countries or territories:
  • Guadeloupe
  • Réunion
  • French Guinea
  • Mayotte
  • Martinique
  • Jersey
  • Guernsey
  • Baleares
  • Canary Islands
  • Andorra
  • Norway
  • Switzerland

 

Style Code: