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Mountainwear

Find here the specific guarantee for mountainwear products:



Warranty

All Mountainwear products come with 1 year warranty when used in normal conditions. Technical products from the Search Series range have an extended 3 years warranty on fabric, As well as 2 years on stiches, taping, trims and zippers.

Conditions and exclusions

Our warranty only applies to products bought in an authorized Rip Curl dealer with a proof of purchase.

Not covered by the warranty:

  • Damage caused by misuse, abuse or negligence
  • Use in commercial, rental, teaching or instructional programs or activities
  • Damage caused by wrong washing or drying
  • Impact damages, scratches and normal wear and tear
  • Products already repaired by another repair center

To ensure you're covered by the best guarantee in the business, please make sure you keep your proof of purchase in a safe place.

Using the warranty

Take your CLEAN product back to your Rip Curl store or authorized Rip Curl dealer, together with the proof of purchase. A dirty product could be rejected, you could also be charged for the washing. The shop will send it to the repair center after giving you a quote if needed. Make sure to leave your details (mobile number and email adress) Join a description of the damage to be fixed. Your product will be returned to you free of charge as quickly as possible if covered by the warranty.

If you can’t find any authorized dealer around, please write to us at mountainwear@ripcurl-europe.com.

pic snow
Care Instructions

Washing

Go back to your local Rip Curl dealer, they'll send your watch to the Rip Curl service centre. You must have proof of purchase (receipt or invoice).

Water repellency

Send it back to Rip Curl by certified mail, along with proof of purchase (receipt or invoice). Your watch will be returned to you as soon as possible free of charge (if covered under warranty).

Repair

Send it back to Rip Curl by certified mail, along with proof of purchase (receipt or invoice). Your watch will be returned to you as soon as possible free of charge (if covered under warranty).

Care symbols

Carefully read the care instruction label located inside your product and refer to the following table to better understand symbols

icon machine
Gentle machine wash 30°
icon tri
Do not bleach
icon tumble
Do not tumble dry
icon tumble
Gentle Tumble dry under 60°
icon rion
Do not rion
icon iron
Cool iron inside out
icon dry clean
Do not dry clean

 

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